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Services
Ensure a seamless user experience with our thorough Usability Testing. Receive actionable insights to fine-tune your product and boost user satisfaction, while reducing friction for users at every step.
User Engagement
Conversion Rates
Navigation Errors
Troubleshooting Time
Websites
Mobile Applications
Web Applications
Enterprise Systems
Smart TV Apps
Qualitative Usability Testing
We collect insights into how users interact with your product to uncover pain points and improve the user experience.
Quantitative Usability Testing
We collect measurable data, like task success rates and time on task, to benchmark and track user experience improvements.
Remote Moderated Testing
Facilitators guide users through tasks remotely, providing real-time feedback without requiring physical presence.
Remote Unmoderated Testing
Participants complete tasks independently, offering valuable metrics with minimal logistical effort through dedicated online tools.
In-Person Usability Testing
We observe real-time user interactions with your product to gather direct feedback and identify usability issues.
Guerrilla Usability Testing
We design your usability studies and recruit the right participants to uncover the most common product issues.
Hotjar Engage
Automation Tool
Maze
Assistive Technology Testing
UX Metrics
Automation Tool
Lookback
Text Evaluation Tool
Start-ups
Refine your product’s user experience to ensure ease of use, boosting market adoption and customer retention.
Businesses
Optimize product navigation, checkout processes, and user satisfaction, increasing conversion rates and reducing drop-offs.
Mid-size Companies
Enhance user engagement, streamline product workflows, and improve overall efficiency to support growth and competitiveness.
Large Enterprises & MNCs
Improve usability across complex platforms, ensuring consistency in user experience and satisfaction on a global scale.
Plan & Define Objectives
Identify the key aspects of your product to test, with clear goals and hypotheses for each feature or element.
Set User Tasks
Create realistic, goal-oriented tasks that prioritise essential user actions, limiting to 5 tasks per session.
Recruit Participants
Find target users through screening questionnaires, ensuring relevant candidates that reveal core issues.
Analyse & Report
Review recordings and data to highlight usability issues and provide actionable recommendations.
Assess User Behaviour
Measure task completion time, success rates, and qualitative factors like facial reactions and user satisfaction.
Facilitate & Moderate
Guide users through tasks, observing their interactions and capturing insights on confusion or difficulty.
Detailed Test Report
A comprehensive report highlighting usability issues, key findings, and recommendations for improvement.
Session Recordings & Observations
Recorded user sessions with detailed notes on user behavior, capturing pain points and interactions.
Heatmaps & Click Tracking
Visual data showing user engagement, highlighting areas of high interaction and potential confusion.
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Usability Testing Report | Eloelo.
Eloelo is a Live Social Platform with over 5 million users for live video chats and streaming. The objective includes assessing overall user experience, identifying pain points, and evaluating the onboarding process for first-time users. Additionally, gathering first impressions of the app's UI and analysing user behaviour and ease of use during various tasks.
Report Samples:
Usability testing is the process of evaluating how users interact with a product to identify pain points and areas of improvement. It ensures your product is intuitive, efficient, and provides a seamless user experience.
Start-ups, businesses, mid-size companies, and large enterprises seeking to improve user satisfaction, optimize workflows, and ensure their products meet user expectations can benefit greatly from usability testing.
Our deliverables include a detailed test report, session recordings with observations, and actionable recommendations to enhance your product’s usability.
We use a structured approach: defining objectives, recruiting participants, designing user tasks, and analysing user behaviour with tools like Hotjar, Lookback, and Maze to ensure actionable insights.
Prefer Email? Reach out at: ramesha@bridgeux.com